Dreampod Ice Bath FLEX with Chiller - Cold Plunge Tub

Your Dreampod product ships free via ABF or UPS Freight to any address in the contiguous 48 U.S. states. In-stock items leave our warehouse within 48 hours of payment, and delivery typically takes 5–8 business days from the ship date, depending on your location.

Made-to-order float pods. Float pods (V2, Vmax, Sport, Home Float Pro, Home Float Plus, and Mineral Soaker) may be built to order if not currently in stock. Contact us at (888) 500-5675 before ordering to confirm current availability and estimated ship date.

Scheduling your delivery. All Dreampod products ship as oversized freight on a pallet. The carrier will contact you to schedule a delivery appointment before the truck arrives. Respond promptly — missed delivery attempts can result in storage fees or the item being returned at your expense.

What to expect at delivery. Standard delivery is curbside — the driver will lower the shipment to ground level using the truck’s liftgate, but will not bring it inside or assist with installation. Have help available to move the equipment once it’s off the truck. White Glove delivery (inside placement) may be available for large float pods — call (888) 500-5675 before ordering to arrange.

IMPORTANT — inspect before you sign. Walk around the shipment and check every box for damage before signing the delivery receipt. Note any damage, dents, or missing items directly on the Bill of Lading before the driver leaves. If you observe major structural damage, refuse the delivery — we will arrange a replacement at no cost. Signing a clean Bill of Lading releases the freight carrier from all damage claims.

Alaska, Hawaii & outside the contiguous U.S. Shipping beyond the contiguous 48 states is handled on a case-by-case basis and is not available at standard checkout. Contact us at (888) 500-5675 for a custom freight quote.

Free freight applies to standard residential curbside delivery within the contiguous 48 U.S. states. In-stock items ship within 48 hours of payment confirmation. Transit times are carrier estimates, not guarantees. View our full Shipping & Delivery policy →

We want you to love your Dreampod. If something isn’t right, you have 30 days from the date of delivery to return it. All return and refund communication is handled directly by our team at Recovery Room Direct — you never need to contact Dreampod yourself.

How to start a return. Email us at sales@recoveryroomdirect.com or call (888) 500-5675 with your order number and proof of purchase. We will guide you through the process and coordinate with Dreampod on your behalf. Do not ship the item back until we have confirmed your return is authorized.

Condition required. The item must be unused and in the same condition you received it, including all original packaging, components, and accessories. Items that have been assembled, used, or modified are not eligible for return.

What a return costs. We want to be upfront: returning large freight equipment involves real costs. A 20% restocking fee is deducted from your refund. You are also responsible for the cost of return freight shipping, and the original outbound shipping cost is deducted from your refund amount. Shipping costs in both directions are non-refundable.

Your refund. Once Dreampod receives and inspects the returned item, we will notify you of its status. If approved, your refund is issued to your original payment method within 5–7 business days of inspection approval.

Damaged on arrival? If you documented damage on the Bill of Lading at delivery, contact us within 48 hours with photos. We will handle the freight claim and arrange a replacement. No restocking fee applies to properly documented freight damage claims.

Cancellations. If you need to cancel, contact us immediately at (888) 500-5675 or sales@recoveryroomdirect.com. Cancellations before an item ships are handled on a case-by-case basis. Once an item has shipped, the standard 30-day return process applies.

The 30-day return window runs from the date of delivery. The 20% restocking fee and any return freight costs are deducted from your refund. Questions? Call (888) 500-5675 or email sales@recoveryroomdirect.com — Mon–Sat, 9am–6pm EST. View our full Return Policy →

Found it for less at an authorized dealer? We'll match it — before or after you buy.

We're factory-authorized for every brand we carry. If you find this exact model listed at a lower price by another authorized retailer, send us the link and we'll match it before you check out. Already purchased? We'll refund the difference within 30 days of your order date.

To claim: Email us or call with a link or screenshot showing the lower price, the retailer name, and model number. We'll confirm authorization status and apply the match — typically same business day.

Applies to authorized U.S. retailers only. Excludes open-box, clearance, used, and bundle pricing. Item must be in stock at the competing retailer.

View our full price match terms