Dreampod Shipping Policy

Your Dreampod product ships free via ABF or UPS Freight to any address in the contiguous 48 U.S. states. In-stock items leave our warehouse within 48 hours of payment, and delivery typically takes 5–8 business days from the ship date, depending on your location.

Made-to-order float pods. Float pods (V2, Vmax, Sport, Home Float Pro, Home Float Plus, and Mineral Soaker) may be built to order if not currently in stock. Contact us at (888) 500-5675 before ordering to confirm current availability and estimated ship date.

Scheduling your delivery. All Dreampod products ship as oversized freight on a pallet. The carrier will contact you to schedule a delivery appointment before the truck arrives. Respond promptly — missed delivery attempts can result in storage fees or the item being returned at your expense.

What to expect at delivery. Standard delivery is curbside — the driver will lower the shipment to ground level using the truck’s liftgate, but will not bring it inside or assist with installation. Have help available to move the equipment once it’s off the truck. White Glove delivery (inside placement) may be available for large float pods — call (888) 500-5675 before ordering to arrange.

IMPORTANT — inspect before you sign. Walk around the shipment and check every box for damage before signing the delivery receipt. Note any damage, dents, or missing items directly on the Bill of Lading before the driver leaves. If you observe major structural damage, refuse the delivery — we will arrange a replacement at no cost. Signing a clean Bill of Lading releases the freight carrier from all damage claims.

Alaska, Hawaii & outside the contiguous U.S. Shipping beyond the contiguous 48 states is handled on a case-by-case basis and is not available at standard checkout. Contact us at (888) 500-5675 for a custom freight quote.

Free freight applies to standard residential curbside delivery within the contiguous 48 U.S. states. In-stock items ship within 48 hours of payment confirmation. Transit times are carrier estimates, not guarantees. View our full Shipping & Delivery policy →