Dreampod Warranty Policy

Dreampod float pods and Ice Series products are covered by Dream Water Ltd.'s limited warranty from the date of retail purchase by the original owner. Coverage length depends on the material and the component.

Coverage periods. Fiberglass construction: 2 years. Inflatable PVC construction: 6 months. All electronic and mechanical components — pump, chiller unit, filtration system, control systems: 1 year.

Which is which. Fiberglass — V2, Vmax, Sport, Home Float Pro, Ice Bath, Cold Plunge Barrel. Inflatable PVC — Home Float FLEX, Ice Bath FLEX, Cold Plunge Barrel FLEX. On every model, the pump, chiller, filtration and control systems carry 1 year.

What's covered. Defects in materials and workmanship under normal use. Dreampod repairs with new or refurbished parts, or exchanges for a functionally equivalent unit, at its discretion. Replacement parts are covered for the remainder of the original warranty or 90 days, whichever is longer.

What's not. Alterations or repairs by anyone other than a Dreampod representative, non-approved components, accident, abuse or misuse, natural disasters, use outside the product's intended purpose, and third-party software or hardware. Return shipping for warranty service is the customer's responsibility.

Mineral Soaker. Warranty terms for this model aren't covered by the published policy — contact us before ordering and we'll confirm them in writing.

How to make a claim. Contact us — as your authorized dealer we handle the claim with the manufacturer for you. Email sales@recoveryroomdirect.com or call (888) 500-5675 with your order number and photos of the issue.

Summary of the manufacturer's warranty. Their official warranty document governs.