Therabody Theragun Sense G2 | Stress Relief Massage Gun

Your order ships free within the contiguous US on orders of $99 or more via insured ground carrier. Orders under $99 ship for a flat $15. Orders are typically processed within 1–4 business days, and standard ground delivery arrives within 4–6 additional business days. You'll receive a tracking number by email as soon as your order ships.

Need it sooner? Expedited and overnight shipping options are available at checkout. Rates are calculated in real time based on your delivery address and order total.

What to expect at delivery. Therabody products ship in factory-sealed packaging via ground carrier. No delivery appointment is required — your package will be left at the door for standard devices. For larger items such as the JetBoots PRO Plus or Therabody Lounger, a signature may be required. Once your order ships, track it anytime using the link in your confirmation email.

If your order arrives damaged. Before opening, photograph the shipping box. Then open carefully and photograph any damage to the device or contents. Email photos to sales@recoveryroomdirect.com within 48 hours of delivery. We'll file the carrier claim and send a replacement or issue a full refund — your choice. Damage reports submitted after 48 hours cannot be guaranteed.

Free shipping applies to standard ground delivery within the contiguous 48 US states. Hawaii, Alaska, and US territories may be subject to additional shipping charges — contact us before ordering. International shipping is not currently available. Transit times are carrier estimates and not guaranteed. We're here Mon–Sat, 9am–6pm EST. Applies to all Therabody products including Theragun, TheraFace, JetBoots, and Therabody Lounger. View our full Shipping & Delivery policy →

Therabody warrants its products against defects in materials and workmanship under normal use. Coverage begins on the date of delivery to the original purchaser.

Coverage periods. Devices: 1 year — this covers every Therabody product we sell, including Theragun, TheraFace, JetBoots, RecoveryPulse, ThermBack and the Lounger. Attachments and accessories: 90 days — Therabody defines these as exclusively charging cables, removable components of the devices, adapters, carrying cases and charging stands. Anything not on that list is covered as a device.

What's covered. Therabody replaces products that prove defective during the warranty period. The remedy is replacement, not a refund, and a replacement continues the original warranty period rather than restarting it.

What's not. Purchases from unauthorized resellers, misuse or accident, liquid contact, cosmetic damage, normal wear, and unauthorized repairs. Consumable parts such as batteries and protective coatings are designed to diminish over time and aren't covered — unless the failure was caused by a defect in materials or workmanship, in which case it is.

Because Recovery Room Direct is an authorized Therabody retailer, your purchase here is fully warranty-eligible.

How to make a claim. Contact us — we'll get your claim into Therabody's warranty system and follow it through with you. Email sales@recoveryroomdirect.com or call (888) 500-5675 with your order number and photos of the issue.

Summary of the manufacturer's warranty. Their official warranty document governs.

We stand behind every product we sell. If your Therabody device isn't the right fit, you have 30 days from delivery to return it. Need to cancel before it ships? Contact us as soon as possible — cancellations before the order leaves the warehouse avoid all charges.

How to start a return. Email your order number to sales@recoveryroomdirect.com and we'll issue a Return Merchandise Authorization (RMA) number within one business day. Write that number clearly on the outside of the package — returns without a valid RMA will not be accepted.

Condition required. The device must be returned in like-new condition in its original packaging, with all accessories, attachments, charging cables, carrying cases, and documentation included. Items that are missing components, show signs of use, or have been damaged cannot be returned.

What it costs to return. A 20% restocking fee applies to all returns. Return shipping is the buyer's responsibility — we recommend using a trackable, insured carrier. Refunds are issued to your original payment method within 5 business days of receiving and inspecting the return.

Non-returnable items. Open-box sale items are final sale. Personalized or engraved devices cannot be returned. Individual accessories, attachments, and replacement heads purchased separately are non-returnable under manufacturer policy.

Warranty claims. If your device develops a defect outside the 30-day return window, that is covered by Therabody's manufacturer warranty. All Therabody devices include a 1-year limited warranty; accessories and attachments are typically covered for 90 days. Submit warranty claims directly to Therabody at returns.therabody.com — full warranty coverage applies because you purchased from an authorized retailer.

Purchases through our store as an authorized Therabody retailer qualify for Therabody's full manufacturer warranty. Warranty claims are handled directly by Therabody. We're here Mon–Sat, 9am–6pm EST. View our full Return Policy →

Found it for less at an authorized dealer? We'll match it — before or after you buy.

We're factory-authorized for every brand we carry. If you find this exact model listed at a lower price by another authorized retailer, send us the link and we'll match it before you check out. Already purchased? We'll refund the difference within 30 days of your order date.

To claim: Email us or call with a link or screenshot showing the lower price, the retailer name, and model number. We'll confirm authorization status and apply the match — typically same business day.

Applies to authorized U.S. retailers only. Excludes open-box, clearance, used, and bundle pricing. Item must be in stock at the competing retailer.

View our full price match terms