Therabody Shipping Policy

Your order ships free within the contiguous US on orders of $99 or more via insured ground carrier. Orders under $99 ship for a flat $15. Orders are typically processed within 1–4 business days, and standard ground delivery arrives within 4–6 additional business days. You'll receive a tracking number by email as soon as your order ships.

Need it sooner? Expedited and overnight shipping options are available at checkout. Rates are calculated in real time based on your delivery address and order total.

What to expect at delivery. Therabody products ship in factory-sealed packaging via ground carrier. No delivery appointment is required — your package will be left at the door for standard devices. For larger items such as the JetBoots PRO Plus or Therabody Lounger, a signature may be required. Once your order ships, track it anytime using the link in your confirmation email.

If your order arrives damaged. Before opening, photograph the shipping box. Then open carefully and photograph any damage to the device or contents. Email photos to sales@recoveryroomdirect.com within 48 hours of delivery. We'll file the carrier claim and send a replacement or issue a full refund — your choice. Damage reports submitted after 48 hours cannot be guaranteed.

Free shipping applies to standard ground delivery within the contiguous 48 US states. Hawaii, Alaska, and US territories may be subject to additional shipping charges — contact us before ordering. International shipping is not currently available. Transit times are carrier estimates and not guaranteed. Questions? Call us at 1-888-500-5675 or email sales@recoveryroomdirect.com — Mon–Sat, 9am–6pm EST. Applies to all Therabody products including Theragun, TheraFace, JetBoots, and Therabody Lounger. View our full Shipping & Delivery policy →