Therabody Warranty Policy

Therabody warrants its products against defects in materials and workmanship under normal use. Coverage begins on the date of delivery to the original purchaser.

Coverage periods. Devices: 1 year — this covers every Therabody product we sell, including Theragun, TheraFace, JetBoots, RecoveryPulse, ThermBack and the Lounger. Attachments and accessories: 90 days — Therabody defines these as exclusively charging cables, removable components of the devices, adapters, carrying cases and charging stands. Anything not on that list is covered as a device.

What's covered. Therabody replaces products that prove defective during the warranty period. The remedy is replacement, not a refund, and a replacement continues the original warranty period rather than restarting it.

What's not. Purchases from unauthorized resellers, misuse or accident, liquid contact, cosmetic damage, normal wear, and unauthorized repairs. Consumable parts such as batteries and protective coatings are designed to diminish over time and aren't covered — unless the failure was caused by a defect in materials or workmanship, in which case it is.

Because Recovery Room Direct is an authorized Therabody retailer, your purchase here is fully warranty-eligible.

How to make a claim. Contact us — we'll get your claim into Therabody's warranty system and follow it through with you. Email sales@recoveryroomdirect.com or call (888) 500-5675 with your order number and photos of the issue.

Summary of the manufacturer's warranty. Their official warranty document governs.