Kahuna Dios 7300 Massage Chair | 7D AI Dual Core SL-Track with 3D Calf Kneading

Your Kahuna chair ships free from the manufacturer's California warehouse via LTL freight. Delivery to most addresses in the contiguous US takes 10 to 14 business days after shipment, following 3 to 5 business days of processing. You'll receive tracking information by email once the carrier picks up your order.

Delivery options.
Threshold delivery (free): The carrier schedules a delivery window and brings your chair to your main front door. Moving it inside, placement, and assembly are not included — plan to have help available.
White Glove delivery, included at no charge: A professional team delivers to the room of your choice, fully assembles the chair, and removes all packaging. Contact us to schedule this before your order ships.

Scheduling your delivery. After your chair ships, the freight carrier will contact you directly to arrange a delivery appointment. Respond promptly — missed delivery attempts can result in terminal storage fees and further delays.

CRITICAL — inspect before you sign. Check every box carefully before signing the Bill of Lading. Cosmetic damage can be accepted. If a carton is punctured or crushed, or the chair itself is damaged, refuse that item and call us on (888) 500-5675 while the driver is still there. Note the damage on the Bill of Lading before you sign, writing exactly what you see, and ask the driver to initial it. If the driver will not initial it, note the damage anyway, sign, and photograph the Bill of Lading. Contact us within 48 hours with photos. Once the damage is documented on the Bill of Lading we can file a valid freight claim and arrange a replacement at no cost to you. If you refuse for a reason other than damage, or without contacting us first, return freight costs may become your responsibility. Signing a clean BOL releases the freight carrier from all liability. Claims filed after a clean signature are routinely denied.

Good to know. Deliveries to Alaska and Hawaii are available but carry a freight surcharge per chair — contact us before ordering for the exact rate. White Glove delivery adds approximately one additional week to transit time. Address changes after shipment may incur carrier re-routing fees.

Questions before you order? Call or text (888) 500-5675, Mon–Sat 9am–6pm EST. We coordinate every delivery ourselves.

Free shipping applies to standard threshold delivery within the contiguous 48 US states. Transit times are carrier estimates and may extend in exceptional circumstances. View our full Shipping & Delivery policy →

Kahuna (AJX, LLC) warrants all massage chairs for a minimum of one full year with parts and labor. The DIOS models we carry are covered longer.

Coverage by model. DIOS-1288: 3 years — all parts and labor, with on-site repair service at no cost to you. DIOS-6800, DIOS-7300 and DIOS Flexa: 2 years. On the 6800 and 7300 that period covers all parts and labor with on-site service; on the Flexa, year one covers parts and labor with on-site service and year two covers parts, with shipping to the service center at the owner's expense. Touch-screen remotes and tablets carry one year on every model.

Register within 30 days. Kahuna requires warranty registration within 30 days of delivery — coverage is void if registration isn't received in that window. We'll send you the link with your order. It takes two minutes; don't skip it.

Home use only. Kahuna's warranty covers residential use, and its warranty certification states that any commercial use of the chair voids the warranty. Placing a chair in a MedSpa, gym, clinic, studio or any business setting? Call us before you order and we'll point you to equipment that's warranted for that environment.

Buy new, from an authorized dealer. The warranty is non-transferable and applies to the original purchaser — it does not carry over to a chair bought secondhand. Recovery Room Direct is an authorized Kahuna dealer, so your chair ships through authorized distribution with full factory coverage intact.

What isn't covered. Shipping expenses; normal wear and tear including velcro, zippers and tears in fabric or leather; physical or intentional damage; and accidents or neglect such as stains, fluids, mold, water damage, animal damage, cuts and burns.

Extended coverage can only be purchased at the time you buy the chair — it can't be added once the original term ends. Ask us before you order.

How to make a claim. Contact us — as your authorized dealer we handle the claim with the manufacturer for you. Email sales@recoveryroomdirect.com or call (888) 500-5675 with your order number and photos of the issue.

Summary of the manufacturer's warranty. Their official warranty document governs.

We want you fully confident before you buy. If your Kahuna chair isn't the right fit, you have 30 days from delivery to return it. Need to cancel before it ships? Contact us as soon as possible. There is no fee as long as we have not yet submitted your order to the manufacturer. After we submit it but before it ships, a 5% administrative fee may apply, and we waive it whenever we are not charged.

How to start a return. Email us your order number at sales@recoveryroomdirect.com and we'll issue a Return Merchandise Authorization (RMA) number along with the correct return address. Returns sent without a valid RMA will not be accepted at the warehouse.

Condition required. The chair must be returned in brand-new, unused condition in its original packaging, with all boxes, accessories, and components included. Kahuna will not accept returns that are improperly packed or missing original materials.

What it costs to return. We want to be upfront: returning large freight equipment involves real costs. Kahuna charges a 15%–35% restocking fee on all returns — the exact rate is determined by Kahuna upon inspection. You are responsible for all return freight charges, and if your original order shipped free, the actual outbound freight cost is also deducted from your refund.

Non-refundable items. Open-box sale items are final sale — no returns accepted.

Financing cancellations. If your order was financed through Affirm or Synchrony, cancellation will result in a 10%–25% merchant processing fee charged by the financing provider — this applies even to pre-shipment cancellations on financed orders.

Damaged on arrival? You're fully protected. If you accepted the delivery and documented the damage on the Bill of Lading, we handle the freight claim and arrange a replacement at no cost — no restocking fee, no return freight charges.

Once your return is received and inspected, allow approximately 3–4 weeks for your refund to reflect on your original payment method — this includes return transit time, warehouse inspection, and bank processing. We're here Mon–Sat, 9am–6pm EST. View our full Return Policy →

Found it for less at an authorized dealer? We'll match it — before or after you buy.

We're factory-authorized for every brand we carry. If you find this exact model listed at a lower price by another authorized retailer, send us the link and we'll match it before you check out. Already purchased? We'll refund the difference within 30 days of your order date.

To claim: Email us or call with a link or screenshot showing the lower price, the retailer name, and model number. We'll confirm authorization status and apply the match — typically same business day.

Applies to authorized U.S. retailers only. Excludes open-box, clearance, used, and bundle pricing. Item must be in stock at the competing retailer.

View our full price match terms