LeisureCraft Tub Covers (Cold Plunge and Hot Tub)

LeisureCraft Canadian Timber products are handcrafted for your specific order in Melancthon, Ontario. Because each unit is built to order, the manufacturer does not accept returns or exchanges — so please call us before you buy if anything is unclear. We would far rather answer questions first than have you end up with the wrong sauna.

Cancellations. Production is scheduled as soon as your order is placed. Contact us as early as you can at (888) 500-5675 — if your build hasn't started we'll do everything we can to cancel at no cost. If it has, we'll tell you plainly where you stand.

Damaged on arrival? You're covered. Transit damage is handled by replacement, not return. Accept the shipment, photograph the damage before moving anything, and write "Crate arrived open/damaged — Possible Hidden Damage" on the Bill of Lading before signing. Call us within 72 hours and the manufacturer ships replacement wood or components at no charge. Damage reported after a clean signature is very difficult to claim — this step is what protects you.

Five-year residential warranty. Products manufactured by LeisureCraft carry a limited warranty against defects in materials and workmanship under normal residential use for five years from the day you receive them. Valid claims are resolved with replacement parts at no charge.

What it doesn't cover. The warranty is parts only — service, labour and installation are expressly excluded, and a replaced part doesn't restart the five years. It excludes normal wear and tear, improper installation, insufficient maintenance, weather damage, and failure to follow the care instructions. Cedar is a natural material: seasonal movement and colour change to silver-grey are normal and are not defects.

Two exceptions worth knowing. The warranty is written for residential use — if you're buying for a gym, clinic, spa or rental property, call us first so we can confirm your coverage in writing. And sauna heaters are not LeisureCraft-made: Harvia, HUUM and Narvi units carry their own manufacturer warranties, and we'll point you to the right terms.

Warranty begins on the date the product is received by the original end-user. Register your warranty with the manufacturer to keep future claims straightforward — we'll send the link with your order confirmation. We're here Mon–Sat, 9am–6pm EST. View our full Return Policy →

Found it for less at an authorized dealer? We'll match it — before or after you buy.

We're factory-authorized for every brand we carry. If you find this exact model listed at a lower price by another authorized retailer, send us the link and we'll match it before you check out. Already purchased? We'll refund the difference within 30 days of your order date.

To claim: Email us or call with a link or screenshot showing the lower price, the retailer name, and model number. We'll confirm authorization status and apply the match — typically same business day.

Applies to authorized U.S. retailers only. Excludes open-box, clearance, used, and bundle pricing. Item must be in stock at the competing retailer.

View our full price match terms