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Mr. Steam MS Series Steam Shower Generator Package, 7.5 kW

Mr. Steam MS Series Steam Shower Generator Package, 7.5 kW

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Authorized Mr. Steam Dealer Manufacturer's Warranty Included
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  • Generator, control and head in one order
  • Thirteen matching trim finishes
  • Limited lifetime warranty
Control shape
Package
Finish
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Free ShippingTo the contiguous 48 states
ReturnsHandled by our team
No Sales TaxExcept California
Price MatchFound it lower? We'll match
Output 7.5 kW
Room size up to 161 cu ft
Power supply 240V, 1-Phase, hardwired
Exterior 13 W x 33.5 D x 22.5 H in
Chatty, Recovery Room DirectIdan, Recovery Room Direct

Talk to a Recovery Specialist

1-888-500-5675

Mon–Sat 9am–6pm EST

How does delivery work?

Shipping is free to the contiguous 48 states on every Mr. Steam product we sell. Most orders leave the Mr. Steam facility within four business days, and typical delivery is 7 to 12 business days from order. You get tracking by email as soon as the carrier scans it.

How Mr. Steam products travel

Residential steam generators, generator packages, controls, SteamHeads, towel warmers and accessories all ship by parcel carrier. A residential generator weighs between roughly 20 and 60 lbs, so it arrives like any other parcel and needs nobody waiting in for a truck.

The larger CX commercial generators ship palletised by freight. Those need a delivery appointment, somewhere a truck can reach, and someone present to receive and sign for the pallet. Commercial CT packages still go by parcel.

Scheduling a freight delivery

For freight shipments the carrier contacts you to arrange a window. Please respond promptly, as storage charges can start if a pallet sits at the terminal. Someone must be present to receive it.

Inspect a freight delivery before you sign

Look at the crate before you sign the delivery paperwork. If you see any damage, write DAMAGED on the paperwork before signing, photograph it, and tell us the same day. If the damage is severe, refuse the delivery. A signature with no note recorded makes a freight damage claim very hard to win, and that applies to any carrier, not just ours.

Good to know

  • Alaska, Hawaii and Puerto Rico are quoted separately. Contact us for a rate before ordering.
  • Tell us in advance about narrow access, a long carry or a gated property on a freight order.
  • Re-routing a shipment after dispatch incurs the carrier's fee.
  • A steam generator should be on site before the plumber and electrician are booked.

Free shipping applies to the contiguous 48 states. Questions about a Mr. Steam delivery: call (888) 500-5675 or email sales@recoveryroomdirect.com, Monday to Saturday, 9AM to 6PM ET. See also our store shipping policy.

What does the warranty cover?

Mr. Steam warranty terms are not the same across the range, so the term that applies to you depends on which line you bought. All terms are for the United States and Canada.

Which term applies

  • MS, Super and Max residential generators: limited lifetime. Mr. Steam warrant the generator against defects in materials and workmanship for its lifetime and will repair or replace it at their option.
  • Residential generator packages: limited lifetime on the generator. The control, the SteamHead and the accessories in the package carry their own shorter terms.
  • Steam@Home generators: one year. The lifetime term applies to the MS, Super and Max lines rather than to Steam@Home.
  • Commercial CT and CX generators: one year. Commercial duty is far harder on a generator and the manufacturer prices the term accordingly.
  • Controls, SteamHeads, towel warmers and accessories: see the term stated on the individual product page.

Who handles what

  • Mr. Steam decide whether a warranty claim is repaired or replaced.
  • We submit and chase the claim with Mr. Steam on your behalf rather than handing you a phone number.
  • Installation labour, and the plumbing and electrical work, sit outside the manufacturer warranty.

Two things that affect a claim

A residential generator installed on a commercial duty cycle is warranted as the unit it is, not as the room it ended up in, so specify a commercial unit for a commercial room. And scale from a hard water supply is maintenance rather than a defect, which is why an AutoFlush is worth adding where the generator does not drain itself.

Making a claim

Contact us with your order number, the model, and a description of the fault with photographs or video where it helps. We open the claim with Mr. Steam the same business day wherever possible and keep you updated until it is resolved.

Mr. Steam warranty questions: call (888) 500-5675 or email sales@recoveryroomdirect.com, Monday to Saturday, 9AM to 6PM ET.

What if I need to return it?

Mr. Steam products can be returned within 30 days of delivery. If you need to cancel before your order ships, contact us and we will stop it.

Starting a return

  • Contact us by phone or email and tell us the order number and what you want to return.
  • We approve the return and issue an RMA number.
  • Ship the item back within 14 days of approval, with the RMA number written on the outside of every box.

Condition we need it in

As new and unused, in the original packaging, with all accessories, manuals and fittings. A generator that has been plumbed in, filled or wired cannot be returned, because it cannot be resold as new. Keep the carton until you are certain you are keeping the unit.

What a return costs

There is no percentage restocking fee on a standard Mr. Steam return. You receive full credit less a new-boxing fee of roughly $20 to $50 where the packaging needs replacing, and you pay the return freight.

We also do not claw back the original outbound shipping, even though your order shipped free.

For context, most sellers in this category charge a restocking fee of 20 to 25 percent on a returned steam generator, and several also deduct the outbound freight. We do neither.

Cancelling before shipment

Separate from returns, an order cancelled before it ships may carry an administrative fee of up to 5 percent. That figure is a cancellation fee and never a restocking fee. If you see the two used interchangeably anywhere, the cancellation fee is what is meant.

Damaged or wrong on arrival

Tell us within 48 hours of delivery with photographs and we will replace it. Nothing above applies to an item that arrived damaged or was not what you ordered.

Questions about a Mr. Steam return: call (888) 500-5675 or email sales@recoveryroomdirect.com, Monday to Saturday, 9AM to 6PM ET. See also our store refund policy.

What this is

A 7.5 kW steam room, specified in one line

The generator, the iTempo control and a matching steam head, in one order and one finish. Rated for a steam room up to 161 cubic feet.

Output

7.5 kW

Room size

up to 161 cu ft

Finishes

13

Warranty

Limited lifetime

Sizing

Will the MS 7.5 kW package suit your room?

Mr. Steam rate this generator for a steam room up to 161 cubic feet. Measure your enclosure width by depth by height and compare. Glass, stone and tile hold less heat than an insulated wall, so a room finished mostly in glass or natural stone sits at the top of its band rather than the middle. If your measurement lands between two sizes, take the larger one. An undersized generator runs continuously and never reaches temperature.

Send us the room dimensions and the wall finish and we will confirm the output before you order.

Choosing

Three choices on this page

Control shape

Round or square. The steam head in the package matches whichever you pick, so the two pieces visible inside the room agree with each other.

Package

The base package is the generator, the control and the head. The fuller package adds AutoFlush, which drains the tank for you and keeps scale down, a drip pan under the generator, and SteamLinx for connectivity. On a generator that does not self-drain, AutoFlush is the piece that saves the most maintenance.

Finish

13 finishes, from Polished Chrome and Brushed Nickel through Matte Black, Satin Brass and White. The picture updates as you select, so you can see the finish before you add it.

All three selectors sit above the Add to Cart button.

Where it goes

Install location, water and drain

The generator is hardwired and hides in a cabinet, a closet, under a sealed bench or in an insulated attic, within the run Mr. Steam allow to the head. Only the control and the head are visible inside the room.

Plumbing connections are 3/8 in NPT water inlet, 3/4 in NPT steam outlet and a 1/2 in NPT drain.

Who does what

  • A licensed electrician makes the connection and fits the circuit.
  • A plumber runs the water supply, the steam line and the drain.
  • We supply the package matched to your room size and finish.

Specifications

Mr. Steam MS 7.5 kW package specifications

Output 7.5 kW
Room coverage up to 161 cu ft
Steam production time 15 minutes
Maximum session 60 minutes
Supply 240V, 1-phase, 32 A, hardwired
Control iTempo, round or square, chosen above
Steam head Matched to the control shape and finish
Finishes Polished Chrome, Brushed Nickel, Polished Nickel, Oil-Rubbed Bronze, Brushed Bronze, Polished Brass, Satin Brass, Matte Black, Nuoveau Bronze, Satin Steel, Brilliant Black, Polished Gold, White
Construction Stainless steel generator
Plumbing 3/8 in NPT water inlet, 3/4 in NPT steam outlet and a 1/2 in NPT drain
Certification cULus
Origin Assembled in Long Island City, New York
Warranty Limited lifetime, US and Canada

Warranty and service

MS 7.5 kW package warranty

Mr. Steam warrant the generator against defects in materials and workmanship for its lifetime in the United States and Canada, and will repair or replace it at their option. The control, the head and the accessories in the package carry their own shorter terms.

Who handles what

  • Mr. Steam decide repair or replacement under the warranty.
  • We handle the claim paperwork with them on your behalf.
  • Installation labour and the plumbing and electrical work sit outside the warranty.

Where it sits

How the MS 7.5 kW package compares with the sizes either side

At 161 cubic feet this suits a room about 4 by 5 feet under an 8 foot ceiling. Measure your own enclosure before you use that as a guide, because a foot of extra ceiling or a wall of glass moves the answer more than most people expect.

Buyer questions

MS 7.5 kW package questions

What size steam room does the 7.5 kW package suit?

Up to 161 cubic feet. Measure width by depth by height, and take the larger size if you are between two, especially in a room finished mostly in glass or stone.

What is in the package?

The generator, an iTempo control in your chosen shape and finish, and a matching steam head. The fuller package also adds AutoFlush, a drip pan and SteamLinx.

Is AutoFlush worth adding?

On this generator, yes. It shuts off automatically but does not drain itself, so AutoFlush is what keeps the tank clear of scale without you doing it by hand.

Round or square?

Aesthetic only. The head matches whichever control you choose, so the two visible pieces agree.

How many finishes are there?

13, and the photograph updates as you select so you see the finish before adding it.

Does it need its own circuit?

Yes. 240 volt single phase at 32 amps, hardwired, on a dedicated circuit sized by your electrician against local code.

How long until steam arrives?

About fifteen minutes from pressing start.

One last thing

Confirm the size and the finish before you order

Sizing is the one thing worth settling first, and finishes are easier to judge against the rest of your bathroom than on a screen. Send us the room dimensions and the fittings you already have and we will tell you which output fits and which finish matches.

Chaddy, steam specialist at Recovery Room Direct

ChaddySteam specialist, Recovery Room DirectMonday to Saturday, 9AM to 6PM ET

Call (888) 500-5675 Ready to order? Scroll up to the buy box

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