Mueller Sports Medicine Warranty Policy

Mueller REVIVE compression systems are covered by the manufacturer's limited warranty against defects in materials and workmanship. Coverage differs by component: consoles are covered for 24 months from the date of purchase, and garments for 12 months.

Gear Packs contain both. If you bought a Gear Pack, the console carries 24 months and the garment carries 12 months, both running from the same purchase date.

What's covered. Defects in materials and workmanship. At the manufacturer's option, Mueller will replace the product, repair it, provide a substitute of equal or greater value, or refund the purchase price.

What's not. Abuse, misuse or unreasonable use, failure to follow the user and maintenance instructions, and damage from unauthorized or unqualified repairs. Consequential and incidental damages are excluded where state law permits — some states don't allow that exclusion, so it may not apply to you.

How to make a claim. Mueller administers REVIVE warranty claims directly, so don't ship the product back to us. Contact us with your order number, dated proof of purchase and photos — we'll open the claim with Mueller and stay on it until it's resolved. Email sales@recoveryroomdirect.com or call (888) 500-5675. You can also review the manufacturer's terms on Mueller's official warranty page.

Summary of the manufacturer's warranty. Their official warranty document governs.