Mueller Sports Medicine — Shipping Information

Recovery Room Direct is an authorized dealer for Mueller Sports Medicine and ships Mueller REVIVE compression products directly from the manufacturer to your door. All orders are processed and fulfilled within 1–2 business days of payment confirmation.

Estimated Delivery. Mueller REVIVE products ship via standard ground carriers (UPS or FedEx) from Mueller Sports Medicine's warehouse in Prairie du Sac, Wisconsin. Delivery typically arrives within 3–7 business days after fulfillment, depending on your location. You will receive a tracking number by email once your order ships.

Shipping Costs. Mueller REVIVE products ship at a calculated rate based on your location and order weight. Shipping costs are displayed at checkout before you complete your purchase. Mueller Sports Medicine products are not eligible for the free shipping promotion that applies to select other RRD brands.

Freight Terms. All Mueller REVIVE orders ship FOB (Free on Board) from Prairie du Sac, WI. Title and risk of loss transfer to the buyer at the point of shipment. If your package arrives with visible exterior damage, please note the damage on the delivery receipt and contact us within 48 hours at (888) 500-5675 or sales@recoveryroomdirect.com.

Order Questions. If you have questions about your order status, shipping timeline, or tracking information, our team is available Monday through Friday, 9 AM–5 PM EST. Reach us at (888) 500-5675 or sales@recoveryroomdirect.com.