Mueller Sports Medicine — Shipping Information

Recovery Room Direct is an authorized dealer for Mueller Sports Medicine and ships Mueller REVIVE compression products directly from the manufacturer to your door. All orders are processed within 1–2 business days of payment confirmation.

Free shipping. Mueller REVIVE products ship free via ground parcel (UPS or FedEx) to any address in the contiguous 48 U.S. states. Free shipping applies to all Mueller REVIVE orders — no minimum required.

Estimated delivery. Products ship from Mueller Sports Medicine’s warehouse in Prairie du Sac, Wisconsin. Standard transit takes 4–9 calendar days after fulfillment, depending on your location. You will receive a tracking number by email once your order ships. Mueller REVIVE units are compact parcels — no freight appointment is required.

Inspect before you sign. Check your package carefully upon delivery. If the outer carton shows visible damage — tears, crushed corners, or dents — note it on the delivery receipt before signing and contact us within 48 hours with photos. Documenting damage at delivery protects your claim.

Order questions. Contact our team at (888) 500-5675 or sales@recoveryroomdirect.com for questions about your order status, shipping timeline, or tracking. Available Monday–Saturday, 9 AM–6 PM EST.

Transit times are carrier estimates and may vary. View our full Shipping & Delivery policy →