Professional Delivery & Assembly Services
Professional Delivery & Assembly Services
- Regular price
- $349.00
- Regular price
- Sale price
- $349.00
- Unit price
- per
Pay over time — personal & business options
shop pay
Please check the box to agree to the Assembly & Delivery Services Terms before adding this service
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Price Match Guarantee
Price Match Guarantee
Found it for less at an authorized dealer? We'll match it — before or after you buy.
We're factory-authorized for every brand we carry. If you find this exact model listed at a lower price by another authorized retailer, send us the link and we'll match it before you check out. Already purchased? We'll refund the difference within 30 days of your order date.
To claim: Email us or call with a link or screenshot showing the lower price, the retailer name, and model number. We'll confirm authorization status and apply the match — typically same business day.
Applies to authorized U.S. retailers only. Excludes open-box, clearance, used, and bundle pricing. Item must be in stock at the competing retailer.
View our full price match terms
PRODUCT DESCRIPTION
Professional Delivery & Assembly, Coordinated by Us
This is the service line item for our delivery and assembly packages. A professional two-person team brings your equipment to the room of your choice, unboxes it, assembles or sets it up per the manufacturer's instructions, and removes every scrap of packaging on the way out. You order once, and we coordinate every hand-off, so you deal with one company and one phone number from checkout to completion.
The work itself is performed by independent assembly professionals covered by commercial insurance or their platform's service-guarantee program, and by specialized white glove delivery carriers, all coordinated through our service partners. The easiest way to buy the service is from your equipment's product page: check the service option there and the correct package is added to your cart automatically. Full package details, pricing context, and coverage information live on our delivery and assembly packages page.
By purchasing this service you agree to the Assembly & Delivery Services Terms.
How It Works
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Add the service to your order.
Select your package above, or check the service option on your equipment's product page. You can also call us to add it to an existing order any time before your equipment ships.
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We confirm serviceability.
Within 2 business days of your order, before your equipment ships, we verify coverage for your exact address. If we can't service your location, the fee is refunded in full.
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We schedule your appointment.
After your equipment arrives, we call to set your date. Any access surcharge (stairs beyond one flight, long carries, remote ZIP codes) is quoted and approved on that call, never invoiced after the fact. Your date locks once you confirm it by email.
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The team builds and clears out.
The crew photographs everything before starting, places and assembles your equipment per your package, hauls away all packaging, and walks the finished work with you before leaving.
The Three Packages
Each package is priced flat by what your equipment actually takes to deliver and set up. Select your package above; prices are shown in the package selector.
Cold Plunges · Massage Chairs · Red Light Panels
Premium In-Home Setup
- Two-person team carries your equipment to the room of your choice
- Unboxing and precise positioning
- Cold plunges: chiller hose hookup via the tub's quick-connect fittings (no tools on your home)
- Massage chairs: assembled per the manufacturer's instructions and positioned where you want them
- Red light panels: unboxed, set in place, and plugged in
- Plugged into your existing standard outlet where applicable, with power-on confirmation
- Every box, pallet, and wrap hauled away
Indoor Saunas up to 4-Person · Red Light Beds
White Glove + Full Assembly
- Inside delivery to the room where your equipment will live
- Saunas: complete panel-by-panel kit assembly per the manufacturer's instructions, with benches, heater unit, and glass door fitted and aligned
- Red light beds: placement, leveling, and plug-in where the bed runs on a standard outlet; a dedicated circuit is completed by your licensed electrician
- All packaging and debris removed
- Electrical work excluded on every package (see the scope section below)
5-8 Person Saunas & 600+ lb Equipment
White Glove + Full Assembly — Large
- Everything in the standard sauna package
- Larger crew and an extended appointment window for big-footprint builds
- Full cleanup before the crew leaves
If the package you purchase does not match your product, we contact you to adjust it before scheduling. You are never locked into the wrong tier.
Eligibility & Exclusions
Covered by the flat-rate packages
- Indoor saunas up to 8-person (matched to the standard or large package by size)
- Cold plunges, including chiller hose hookup via quick-connect fittings
- Massage chairs and red light panels (Premium In-Home Setup)
- Red light beds (White Glove + Full Assembly)
- Hyperbaric chambers (compressor connection to a standard outlet; chambers up to 40 inch use the Premium In-Home Setup, 46 inch and larger use White Glove + Full Assembly)
Quoted individually instead
- Outdoor and barrel saunas are not eligible for the flat-rate packages.
- Float pods and float tanks involve water-system commissioning, so pricing depends on your site.
- Indoor saunas larger than 8-person, and commercial or multi-product projects.
- For any of these, request a custom quote and we'll price it for your site.
- Buying the service on its own? If there is no eligible equipment on your order, we contact you within 2 business days to match it to your equipment order, or refund it in full.
What the Teams Never Do
Every package covers freestanding assembly only. The exact scope, identical to the one in our terms, is:
This service covers unboxing, in-home placement, and assembly of freestanding equipment only, plus packaging removal. It includes equipment-to-equipment connections that require no tools on your home, such as connecting chiller hoses to a cold plunge's quick-connect fittings. Where your equipment operates on an existing standard household outlet, the team will plug it in and confirm it powers on; equipment requiring a dedicated circuit or hardwired power is commissioned by your licensed electrician after assembly. Our assembly teams do not anchor, mount, bolt, wire, plumb, cut, drill, or otherwise attach anything to your home or its electrical, plumbing, or gas systems. Any electrical or plumbing connection your equipment requires (including dedicated circuits and hardwired hookups) must be completed by a licensed electrician or plumber that you hire directly. Recovery Room Direct is a retailer; we are not a licensed home improvement contractor and do not perform, offer, or arrange construction, installation, or home improvement services.
Each sauna product page lists the exact circuit specification your electrician will need, so the hookup can be planned before assembly day.
Refunds, Rescheduling & Cancellation
- Fully refundable until booked. Your service is "booked" once your appointment date is locked after you confirm it by email. Any time before that, cancel for a full refund.
- 48 hours' notice or more: reschedule or cancel at no charge.
- Inside 48 hours, or site not ready: a $75 rebooking fee applies (refund less the $75 fee if you cancel).
- After completion is confirmed: the service fee is non-refundable, except that if your equipment is returned because of a verified manufacturing defect, the fee is refunded in full or credited toward reassembly of the replacement unit.
- Equipment order cancelled or returned before service? The service fee is refunded automatically on the same ladder, for any reason.
- Serviceability: we confirm coverage for your address within 2 business days of your order. If we can't service your location, the fee is refunded in full.
- Provider no-show: we rebook you immediately at no cost or, at your option after one missed appointment, refund the fee in full.
- Completion and acceptance: you inspect and confirm the finished work at the end of the appointment. Your confirmation covers assembly workmanship only, not the electrical function of equipment awaiting your electrician's hookup. If we don't hear from you within 72 hours of our completion notice, the service is deemed accepted; acceptance does not waive your right to file a damage claim within the provider's claim window.
The complete, binding version is in the Assembly & Delivery Services Terms.
Frequently Asked Questions
Who performs the service?
Independent assembly professionals covered by commercial insurance or their platform's service-guarantee program, and specialized white glove delivery carriers, coordinated through our service partners. They are not our employees, but we coordinate everything, so you have one point of contact and one phone number.
Do you connect the electrical?
No. Electrical work is never included. Any dedicated circuit or hardwired connection must be completed by a licensed electrician you hire directly, ideally before your assembly appointment. Each sauna product page lists the exact circuit specification your electrician will need.
When is my service scheduled?
We confirm serviceability for your address within 2 business days of your order, before your equipment ships. Once your equipment ships, we call to set your appointment for after it arrives, and the date locks once you confirm it by email.
What if something is damaged?
The team photographs your equipment and packaging before starting any work. Damage visible in those photos is handled as a freight claim; anything that occurs during the service is handled through the provider's or carrier's claim program. Either way, contact us and we help you file the correct claim.
Can I add this service after ordering my equipment?
Yes, any time until your equipment ships. Call (888) 500-5675 with your order number. The add-on window closes when your equipment ships; after that we can refer you to local professionals you hire directly.
Does a red light bed need an electrician?
It depends on the model. Where your bed runs on a standard household outlet, the team places it, levels it, plugs it in, and confirms it powers on. If your model requires a dedicated circuit, the team completes placement and leveling, and your licensed electrician makes the electrical connection afterward. Check your bed's product page for its power requirement.
What happens if my site isn't ready on the day?
If the team arrives and there is no clear path, no adult present, or a required dedicated circuit is not yet in place, the appointment is rescheduled and a $75 rebooking fee applies. To avoid it, use the site-readiness checklist we send with your booking confirmation. Access surcharges are always quoted and approved on your pre-scheduling call, never invoiced after the fact.
Questions Before You Add Assembly Service?
Our Recovery Specialists can confirm the right package for your equipment and your space in one call.
Call (888) 500-5675Mon–Sat, 9AM–6PM EST
