Harvia Shipping Policy

Every Harvia heater and stove ships free to the contiguous 48. What changes across the range is not the cost to you but how it arrives: electric heaters come by parcel and need nobody home, while wood-burning stoves come palletized by freight, by appointment, to the curb. Call (888) 500-5675 if you want the delivery method for your exact model confirmed before you order.

Electric heaters ship by parcel. Wall-mounted and pillar heaters run roughly 29 to 55 pounds, so they travel as insured ground parcel. No delivery appointment, no liftgate, no waiting in. These are the models that ship free to the lower 48.

Wood-burning stoves ship by freight. A wood stove can weigh several hundred pounds before you add stone, so it moves palletized on an LTL carrier. Freight is included to the contiguous 48. What a pallet changes is the handling: a delivery appointment, a signature, and curbside drop rather than a carrier leaving it at the door.

Sauna stones ship separately and they are heavy. A heater takes anywhere from one box to thirteen at roughly 44 pounds a box. That weight is why stones are quoted with your order rather than folded into a headline price.

Scheduling your delivery. Parcel shipments need nobody home. For freight, the carrier calls to arrange an appointment window and someone must be there to sign. Curbside is the standard: the driver will not bring a pallet inside or up steps, so arrange help for a heavy stove.

Where we ship. The contiguous 48 states. Alaska, Hawaii, Puerto Rico and Canada are quoted case by case, so contact us before ordering.

Inspect before you sign. Check the carton or pallet for damage while the driver is still there, and note any damage on the delivery receipt at the time of signing. Then contact us the same day. A clean signature with no damage noted makes a freight claim much harder to win, and this one habit is what decides most claims.

Lead times. Harvia stock for this market moves through a US distributor, so most orders ship promptly. Some part numbers are supplied from Finland and take longer. We confirm the position for your specific model when you order rather than publishing an average that would be wrong for half the range.

Questions before you order? Ten minutes on the phone confirming freight, lead time and what else has to be on the same pallet is cheaper than a surprise after you have paid.