BioLight Warranty Policy

BioLight covers its devices with a limited warranty against defects in materials and workmanship under normal use. Coverage begins on the original date of purchase and applies to the original purchaser.

5-year limited warranty + 60-day trial period: Adapt System, Apex System, Arc System, Helios System.

3-year limited warranty + 60-day trial period: Aether Chamber, Beam, Cocoon, ReCharge, ReJuvenate, ReStore, Shine.

What's covered. At its discretion, BioLight will either repair the product or replace it with a new or refurbished unit of equal or greater value. A repaired or replaced unit carries the remainder of the original warranty period.

What's not. Misuse, unauthorized repairs, improper storage, normal wear, cosmetic damage, power surges, water or fire damage, and lost or stolen products. The warranty is non-transferable.

Register your device. BioLight may require product registration to activate coverage. We'll send you the link after delivery — it takes two minutes and protects your claim.

Shipping on claims. BioLight covers shipping on verified warranty claims. If a returned unit is inspected and found to be working properly, shipping costs including the return are the customer's responsibility.

How to make a claim. Contact us — as your authorized dealer we handle the claim with the manufacturer for you. Email sales@recoveryroomdirect.com or call (888) 500-5675 with your order number and photos of the issue.

Summary of the manufacturer's warranty. Their official warranty document governs.