Dundalk LeisureCraft The Polar Plunge Tub | Cedar Cold Plunge Tub, 190 Gallons
Dundalk LeisureCraft The Polar Plunge Tub | Cedar Cold Plunge Tub, 190 Gallons
- Regular price
- $3,444.00
- Regular price
- Sale price
- $3,444.00
- Unit price
- per
Pay over time — personal & business options shop pay APPROVE
25 inches tall, a low cedar tub with angled sides for getting in and out, HDPE or stainless inside.
- About 29″ wide at the rim, 20.75″ at the floor
- 71 × 32.25″ outside, holding 190 gallons
- Optional Coldture Pro or Penguin chiller beside it
A chiller holds the tub at temperature without ice runs. It is added to your order as its own line and ships with the tub. In freezing weather a chiller is drained or kept running; that is in the manual and we go over it with you.
Couldn't load pickup availability
Shipping & Delivery
Shipping & Delivery
Your LeisureCraft sauna, plunge tub, hot tub or outdoor shower is handcrafted to order in Melancthon, Ontario and ships by insured LTL freight. Freight and all cross-border charges are included in the price — no separate shipping cost, no customs bill at the door.
Build time, not ship time. Every unit is made to order, so each product page shows an estimated build date rather than a delivery date. Transit is additional, and build dates move with production volume — peak season runs February through May. We confirm your date in writing once your order is placed.
What the carrier does. The freight company calls to schedule an appointment and delivers to the end of your driveway or the curb, usually on an 18-wheel truck. The driver will not unload your crate and will not back into your driveway. Check that a truck that size can reach your property before you order.
CRITICAL — you are responsible for unloading. Crates run 6 to 14 feet long and 800 to 1,600 pounds depending on the model, with the largest builds heavier still. If your crate is 84 inches or shorter, the carrier may have a liftgate to help lower it. Longer than that there is no liftgate, which covers most of the barrel and cabin range. You will need a forklift with extensions (crates lift from the end), a trailer to collect from the terminal, or a crew on hand. We can arrange a tilt-tow truck for $1,250 if you would rather not. Plan this before you order and we will work it out with you.
Inspect before you sign. If the crate arrives damaged, accept it, photograph everything before moving it, and write "Crate arrived open/damaged — Possible Hidden Damage" on the Bill of Lading. Then call us within 72 hours. A clean signature releases the carrier and makes a claim nearly impossible to win.
Good to know. Changing your shipping address after the unit leaves the factory costs $350 — free before it ships, so tell us early. If a delivery appointment stalls because calls go unreturned, the terminal charges $35 per day in storage. Both are manufacturer charges passed through at cost. Heaters and accessories ship separately and usually arrive sooner.
Questions before you order? Call or text (888) 500-5675, Mon–Sat 9am–6pm EST. We coordinate every delivery ourselves.
Included freight applies to standard residential curbside delivery in the contiguous 48 states. Alaska, Hawaii and Canada require a quote before ordering. Build and transit times are estimates, not guarantees. Applies to the LeisureCraft Canadian Timber Collection. View our full Shipping & Delivery policy →
Warranty
Warranty
All products designed and manufactured by Dundalk LeisureCraft — including the Canadian Timber Collection — are covered against defects in materials and workmanship under normal residential use for 5 years from the day you receive the product.
What's covered. Replacement of defective parts. Service, labor and installation costs are expressly excluded by the manufacturer, and a replacement part does not extend the original 5-year period.
What's not. Normal wear and tear, improper installation, insufficient maintenance, natural weather conditions, and failure to follow the installation and care instructions.
Heaters, stoves and chillers. These sit on LeisureCraft's separate component schedule, and LeisureCraft honors the component manufacturer's terms directly — same coverage, same duration. Electric heaters carry 3 years (elements and rocks excluded; HUUM also excludes sensors). Wood-burning stoves run 2 years to 5 years, with LeisureCraft's own Timberglow at 5, excluding the glass door, ash grate and rocks; LeisureCraft chimney kits carry 5 years with no exclusions. Chillers carry 1 to 2 years. Component coverage is parts only. We confirm the exact term for your configuration in writing before you order.
Use a licensed electrician. All electrical connections on heaters and chillers must be made by a licensed electrician, or LeisureCraft voids the component warranty. Improper installation is excluded from the 5-year sauna warranty as well.
If you've seen a 3-year figure. Some older listings and in-box manuals still show 3 years for the Canadian Timber Collection. LeisureCraft's current published policy is 5 years, and that's the coverage we confirm in writing with every order.
Residential use, and registration. The 5-year term is written for normal residential use; LeisureCraft publishes no commercial warranty. Buying for a gym, clinic, spa, hotel or rental? Call us first and we'll get the factory's position in writing. We send the manufacturer's registration link with your order confirmation — registering keeps future claims straightforward.
How to make a claim. Contact us — as your authorized dealer we handle the claim with the manufacturer for you. Email sales@recoveryroomdirect.com or call (888) 500-5675 with your order number and photos of the issue.
Summary of the manufacturer's warranty. Their official warranty document governs.
Return Policy
Return Policy
LeisureCraft Canadian Timber products are handcrafted for your specific order in Melancthon, Ontario. Because each unit is built to order, the manufacturer does not accept returns or exchanges — so please call us before you buy if anything is unclear. We would far rather answer questions first than have you end up with the wrong sauna.
Cancellations. Production is scheduled as soon as your order is placed. Contact us as early as you can at (888) 500-5675 — if your build hasn't started we'll do everything we can to cancel at no cost. If it has, we'll tell you plainly where you stand.
Damaged on arrival? You're covered. Transit damage is handled by replacement, not return. Accept the shipment, photograph the damage before moving anything, and write "Crate arrived open/damaged — Possible Hidden Damage" on the Bill of Lading before signing. Call us within 72 hours and the manufacturer ships replacement wood or components at no charge. Damage reported after a clean signature is very difficult to claim — this step is what protects you.
Five-year residential warranty. Products manufactured by LeisureCraft carry a limited warranty against defects in materials and workmanship under normal residential use for five years from the day you receive them. Valid claims are resolved with replacement parts at no charge.
What it doesn't cover. The warranty is parts only — service, labour and installation are expressly excluded, and a replaced part doesn't restart the five years. It excludes normal wear and tear, improper installation, insufficient maintenance, weather damage, and failure to follow the care instructions. Cedar is a natural material: seasonal movement and colour change to silver-grey are normal and are not defects.
Two exceptions worth knowing. The warranty is written for residential use — if you're buying for a gym, clinic, spa or rental property, call us first so we can confirm your coverage in writing. And sauna heaters are not LeisureCraft-made: Harvia, HUUM and Narvi units carry their own manufacturer warranties, and we'll point you to the right terms.
Warranty begins on the date the product is received by the original end-user. Register your warranty with the manufacturer to keep future claims straightforward — we'll send the link with your order confirmation. We're here Mon–Sat, 9am–6pm EST. View our full Return Policy →
Price Match Guarantee
Price Match Guarantee
Found it for less at an authorized dealer? We'll match it — before or after you buy.
We're factory-authorized for every brand we carry. If you find this exact model listed at a lower price by another authorized retailer, send us the link and we'll match it before you check out. Already purchased? We'll refund the difference within 30 days of your order date.
To claim: Email us or call with a link or screenshot showing the lower price, the retailer name, and model number. We'll confirm authorization status and apply the match — typically same business day.
Applies to authorized U.S. retailers only. Excludes open-box, clearance, used, and bundle pricing. Item must be in stock at the competing retailer.
View our full price match terms
PRODUCT DESCRIPTION
Canadian Timber Collection
The Polar Plunge Tub is the Canadian Timber cold plunge for people who want to lie back in 190 gallons rather than sit upright in a barrel
If you want to lie back in cold water rather than sit upright, the Polar is the LeisureCraft cedar cold plunge tub built for it, the long, low one: 71 inches end to end, 32.25 wide, 25 tall, a rim about 29 inches across narrowing to 20.75 at the floor. LeisureCraft's reason for the angled walls is easy in and easy out; at 25 inches tall no step is offered or needed. It holds 190 gallons, against the Baltic's 132.
You choose the interior, white HDPE plastic or 304 stainless steel, inside the same white cedar skirt. It arrives assembled, you fit the drain valve, and you run it on ice or on either chiller priced at the top of this page. A roll-up cedar cover that locks is the other option.
Free freight to the contiguous 48 states. Monthly financing available.
or 304interior, your choice, cedar outside
See the Polar Plunge Tub
LeisureCraft's own walkthrough, 81 seconds.
Where the Polar earns its place among cold plunge tubs, and what it is not
The shape of a cold plunge decides how you sit in it. Our cold plunge collection has both main shapes: an upright barrel you sit in with your knees up, and a long tub you lie back in. The Polar is the second kind: a 20.75 inch floor, walls leaning out to a 29 inch rim, and you lie back with your feet toward the far end.
LeisureCraft publishes no person count and we will not invent one; the geometry is one adult, lying back. It does publish the volume, 190 gallons, and that matters because a chiller or a bag of ice works against the whole of it. LeisureCraft calls it a plunge "with or without a sauna"; if you are pairing the two, read our contrast therapy protocol.
What it is not: it does not hide its chiller. The Flow Cold Plunge is the LeisureCraft tub with the chiller compartment built into the shell; on the Polar the chiller stands beside the tub. It is not the smallest footprint: the Baltic Plunge Tub is a 37.5 inch barrel. And if you want an upright barrel with filtration built into the tub, the DCT Pacific Cedar Barrel is that; on the Polar, filtration comes with the chiller you choose.
- 71 by 32.25 by 25 inches outside; 190 gallons
- Rim about 29 inches, floor 20.75, angled walls between
- White HDPE or 304 stainless interior, white cedar skirt
- Runs on ice, the Penguin, or the Coldture Pro
- Arrives assembled; you install the drain valve
190 gallons, angled sides, and a choice of interior: white HDPE or 304 stainless steel
The Polar is one tub sold two ways, and the choice is the shell that holds the water. Everything around it is the same: skirt, openings, cover, chillers, crate, warranty. The price difference is large, so this is the decision to get right first.
| White HDPE plastic interior | 304 stainless steel interior | |
|---|---|---|
| What it is | A welded shell of white high-density polyethylene, the liner LeisureCraft also uses in the Baltic. Matte, opaque, warmer to the hand than metal. | A welded shell of 304 stainless steel, brushed. Cold to the touch the moment you lay a hand on it; it shows the water. |
| Thickness, per the drawing | 3/4 inch floor, 1/4 inch upright walls | 11 gauge 304, floor and walls |
| Care | LeisureCraft publishes no separate care routine for either liner. Both drain through the same valve and are wiped down and refilled the same way. | Same. What differs is the surface, not the routine. |
How to choose: if you want the lowest entry into a full-length cedar tub, the white HDPE is the version LeisureCraft's configurator defaults to. If you want metal under your hands and the price is not the deciding number, take the stainless. One caution: every LeisureCraft photograph of the Polar is the stainless version; the white interior appears only in its option tile, a white tub filled with ice. LeisureCraft does not describe either liner as insulated.
The drain is a 3/4 inch ball valve at one end, below the skirt, and you install it; a garden hose threads onto its adapter. LeisureCraft's own page says a drain that connects to a garden hose is included with its cold plunge tubs, while its assembly sheet lists the hose adapter as an ordered part, so we confirm it is on your order before it ships. The optional roll-up cover is knotty cedar slats on brackets at one end, rolled out over the water and held by four straps with locking clasps. LeisureCraft says keep it locked, and just as plainly that it is not a safety cover.
White cedar outside, and what you are paying for in a Canadian Timber plunge
LeisureCraft describes the Polar's exterior as white cedar, and that is the word we will use: naturally resistant to rot, decay and insects in LeisureCraft's own words, so the skirt stands outdoors beside a sauna.
1.375 inch cedar skirting
Vertical cedar boards, 1.375 inches thick by LeisureCraft's drawing, framed top and bottom and leaning out with the liner. The skirt is what you see; the liner holds the water. Leave it to weather or stain it yourself.
A leak-proof interior, in two materials
LeisureCraft's own tile for the Polar is "Leak-Proof Interior", in 304 stainless steel or white HDPE plastic. The drawing gives the thicknesses: 3/4 inch HDPE floor and 1/4 inch walls, or 11 gauge 304 throughout. Both take the same 3/4 inch NPT fittings.
A cedar cover that locks
Knotty cedar, rolled up on supports at one end when you are in and rolled out over the water when you are not. Four straps with locking clasps, one key. LeisureCraft says it keeps the water clean and, in the same breath, that it is not a safety cover.
Sourced from certified sustainable mills in British Columbia and Ontario, and covered by LeisureCraft's 5 year residential limited warranty against defects in materials and workmanship: parts only, the chillers on LeisureCraft's component schedule, 1 year for the Penguin and 2 years for the Coldture Pro.
Chilling the Polar: ice, or a chiller
The tub itself has no machinery. LeisureCraft's line is that its plunges run on the electric chiller or stay cold with ice added as needed. Choose the chiller at the top of this page, or start on ice and add one later. Two are offered:
- Penguin Cold Therapy Chiller with Filter Kit: cools to 37°F, 3/4 HP, 7,500 BTU/hr, 56 dBA, 110 to 120 V, 450 W, 3.9 A, 49 lb, built-in pump, filter kit, GFCI-protected cord, rain proof. It does not heat or self-prime: Penguin's rule is within 3 feet of the drain, base at or below the tub floor
- Coldture Water Chiller Pro with Fittings: cools to 37°F and heats to 105°F by LeisureCraft's figures, step filtration, self-priming pump, Wi-Fi control, indoor and outdoor use to 14°F, safety shutoff. The one if you want the water warm in winter
Why we still ask you to call
The liner, the chiller and the cover are all priced at the top of this page, so nothing waits on a quote. The call is where we check your choices against your site: the outdoor outlet, where 190 gallons will drain to, how cold your winters get, and how the crate gets from the curb to the pad. LeisureCraft accepts no returns, so five minutes on (888) 500-5675 is the cheapest insurance on the page.
In freezing weather LeisureCraft's instruction is to drain the chiller and store it somewhere temperature controlled, or keep it running so the water cannot freeze and damage it; the second choice needs the Coldture Pro, since the Penguin does not heat. Shade the chiller from sun and rain. Electrical connections are to be made by a licensed electrician or LeisureCraft's warranty is void; the chillers plug into a 110 to 120 V outdoor outlet, GFCI protected.
What a week with the Polar actually looks like
The sessions
Roll the cover back, get in, lie back, get out, roll the cover over and lock it. That is the whole routine, and it is short by design: LeisureCraft's own instruction sheet says not to exceed five minutes in cold water. With a chiller the water is at temperature when you walk out to it; on ice, the session starts with a bag or two.
Sauna and cold water
The Polar is LeisureCraft's Canadian Timber plunge, "with or without a sauna". Our Dundalk LeisureCraft collection has the Canadian Timber saunas it is sold alongside, and the contrast therapy protocol covers how people time the two.
Winter
Two things change. The chiller either comes indoors, drained, or keeps running so the water cannot freeze, and only the Coldture Pro can do the second. And the cover stays on and locked. If you will not use the tub through a hard freeze, drain it; we would rather you did not test the liner.
Three people who choose the Polar over the other LeisureCraft plunges
The one who wants to lie back, not sit up
You have tried an upright barrel and want your legs out in front of you. The Polar is 71 inches long and 25 tall, and its walls lean out so you get in and out without a step. If you would rather sit upright in a smaller footprint, the Baltic is the more affordable barrel.
The one who wants stainless without a machine room
You want a metal interior in a cedar shell but do not need the chiller built into it. The Polar in 304 stainless is that. If you want the chiller concealed, the Flow is the LeisureCraft tub built that way.
The one starting on ice
You want the full-length cedar tub now and a chiller later, or never. The white HDPE Polar is the lowest entry into this shape; the chiller opening is already in the end wall.
Polar cedar cold plunge tub specifications, and how it compares to the other two
| Specification | Polar Plunge Tubthis tub | Flow Cold Plunge | Baltic Plunge Tub |
|---|---|---|---|
| Shape | Long, low tub, angled sides, lie back | Long tub, reclined backrest | Upright barrel, sit |
| Water, per LeisureCraft | 190 gal (720 L) | Not published | 132 gal (501 L) |
| Exterior | 71 x 32.25 x 25″ | 81 x 30 x 30″, per the drawing | 37.5″ diameter x 43.75″ tall |
| Interior | Rim about 29″, floor 20.75″; length not published | 45.875 x 26.5″ floor | 32″ diameter x 40.75″ |
| Interior material | White HDPE or 304 stainless, your choice | Stainless steel | HDPE liner, stainless bands outside |
| Exterior wood | White cedar skirt | Cedar cladding, knotty or clear | Eastern White Cedar staves |
| Chiller | Beside the tub: Penguin or Coldture Pro | Penguin only, in a built-in compartment | Beside the tub: Penguin or Coldture Pro |
| Cover | Knotty cedar roll-up, locking straps | Insulated vinyl | Insulated vinyl or cedar lid |
| Steps | None; 25″ tall | 2 tier step | 3 tier steps |
| Arrives | Assembled; you fit the drain valve | Fully assembled | Assembled, on a skid |
| Crate (84″ liftgate limit) | 72 x 45 x 34″, 402 lb, fits | Tub 575 lb; crate not published | On skid, 108 lb |
LeisureCraft publishes no interior length, water depth or dry weight for the Polar, and no gallons for the Flow. Where a cell says not published, that is why; we will not fill it from a dealer's guess.
The honest summary: the Flow is the finished piece, stainless tub, cedar shell, chiller inside the shell, at the highest price; the Baltic is the smallest footprint and the most affordable; the Polar holds 190 gallons against the Baltic's 132, is the only one you lie back in, and the only one with a choice of liner. All three are in our outdoor cold plunge collection.
Want the chiller in the same order? Every LeisureCraft plunge can be built that way from the options at the top, alongside the other complete systems in our cold plunges with chillers.
What the Polar Plunge Tub costs to use, once it is in the yard
We are not going to invent a cost per plunge or a price for ice. What we can give you is the numbers the cost is made of.
or powerthe only cost that recurs
On ice, what recurs is ice and water. On a chiller, it is the draw, and Penguin's own note is that the compressor and fan run only when cooling is called for. The cover, on between sessions, makes either number smaller.
What you are not paying for separately
- Freight to the contiguous 48 states, and all cross-border duties
- The drain hardware: elbow, 3/4 inch ball valve, nipples, thread tape
- The filter kit or fittings; they come with the chiller
- Assembly labor: it arrives built; the drain valve is a wrench and ten minutes
- Steps: at 25 inches tall none are offered or needed
What is in the Polar Plunge Tub crate
One crate on a pallet, the tub inside it whole. LeisureCraft draws it at 72 by 45 by 34 inches and lists it at 402 lb (182 kg); packaged weight varies with the options and the chiller.
What is in it
- The tub, assembled: white cedar skirt over the liner you chose
- The drain hardware kit: 90 degree elbow, 3/4 inch ball valve, 5 inch nipple, short nipple, thread tape
- The knotty cedar roll-up cover with brackets, four locking straps and the key, if ordered
- Your chiller with its fittings or filter kit, if ordered, as its own line
- The water skimmer and thermometer, if ordered
The Polar Plunge Tub in detail
Six views, all the stainless version.
Setting up the Polar Plunge Tub
LeisureCraft's installation instructions open with the sentence that matters: all plunge tubs come ready to go, and the only assembly is the drain hardware. Tools: an adjustable wrench, a pipe wrench and thread tape. Tub on its side on a blanket, short nipple into the drain hole from underneath, elbow toward the opening in the frame, long nipple, ball valve, stand it up. The roll-up cover's brackets go on the end you prefer, two 2.5 inch screws each, and the four straps screw to the tub. Then level, fill, and wait.
LeisureCraft filmed it: Polar Cold Plunge Tub Set Up Instructions.
The installation instructions are published by Dundalk LeisureCraft, 9 pages: drain hardware, roll-up cover, warnings. Ask us for a copy before you order and we will send it.
Polar Plunge Tub delivery, and what to have ready
Freight included
Freight and all cross-border charges are already in the price, curbside to the contiguous 48 states. The crate is 72 by 45 by 34 inches and about 402 lb, inside the 84 inch liftgate threshold in our LeisureCraft shipping policy, so the truck can lower it to the curb. From there, two people and a route to the pad.
Built to order
Nothing is stocked. Your Polar joins the production queue in Melancthon once your order is placed, and we confirm the build and ship window in writing as soon as the factory schedules it. If that date does not work, say so straight away; if your build has not started we will do everything we can to cancel at no cost.
What it sits on
The tub is light; the water is not. 190 gallons is about 1,585 lb at 8.34 lb a gallon, before the tub, the cover and you, over a 57.75 by 19 inch base. Set it on a level surface that will carry that and stay level: a concrete pad, pavers on a compacted base, or a deck checked for the load. Put the drain end where 190 gallons can go. Improper installation is excluded from the warranty.
Inspect before you sign
Photograph any damage and write it on the Bill of Lading before you sign, then call us within 72 hours. A clean signature makes a freight claim hard to win.
Before the truck comes
- A level, load-bearing base, and a decision on which end the drain faces
- A garden hose, and somewhere for 190 gallons to drain
- An outdoor 110 to 120 V GFCI outlet, if a chiller is coming
- Two people on delivery day, two wrenches and thread tape
A few situations add cost, such as an address change after the crate ships; all are avoidable and listed on our LeisureCraft shipping policy. Each tub is built for your order, so LeisureCraft accepts no returns or exchanges; read our return policy before ordering.
Care once it is up
Cover on and locked between sessions; LeisureCraft offers it because it keeps the water clean when the tub is not in use. Change the water through the valve when it needs it, skim what falls in, and let the chiller's manual set the rest. The cedar can gray or be stained; the interior is wiped down and left bare.
Before you get in. Cold water is a load on the body, and LeisureCraft's own instructions say so plainly: consult a medical professional to be sure you are medically fit, and if you are pregnant, elderly, or have a health condition under medical care, especially cardiovascular or neurological, speak to your physician first. Do not exceed five minutes in cold water. Never plunge alone. Long exposure can bring on hypothermia, nausea, dizziness or fainting; enter slowly, wet surfaces are slippery. Any container of water carries a risk of drowning, and the roll-up cover is not a safety cover: keep it locked, and keep children away unless an adult is present.
The questions buyers actually ask about the Polar
Do I need a chiller, or can I run the Polar on ice?
Either. LeisureCraft says its plunges run on the electric chiller or stay cold with ice added as needed. A chiller holds temperature all week; ice is a bag or two before each session, and both chillers stay on this page if you change your mind.
How cold does it get, and how long does it take?
Both chillers are rated by LeisureCraft to 37°F. LeisureCraft publishes no chill-down time and we will not guess one; it depends on the starting water, the air, the sun and the cover. 190 gallons is more than the Baltic's 132, so allow longer and keep the cover on.
Which interior should I choose, white HDPE or 304 stainless?
Same tub, skirt, warranty and fittings; the difference is the shell and the price. White HDPE is 3/4 inch floor, 1/4 inch walls, matte, warmer to the hand, LeisureCraft's default. Stainless is 11 gauge 304, brushed, cold to the touch, and what every LeisureCraft photograph shows. Want that look, take the stainless; want the lowest entry, take the white.
Can it stay outside in winter?
The tub, yes. The chiller has the rule: in freezing weather LeisureCraft says drain it and store it somewhere temperature controlled, or keep it running so the water cannot freeze, and only the Coldture Pro can heat. If the tub will sit unused through a hard freeze, drain it. Cover on and locked either way.
How often do I change the water?
LeisureCraft publishes no interval; it depends on how many people use it and how clean they get in. What LeisureCraft offers to stretch it is the cover, the skimmer, and the filtration that comes with either chiller. The ball valve drains 190 gallons to a garden hose.
Can I use it indoors?
LeisureCraft describes its plunge tubs and chillers as designed for outdoor use and publishes no indoor instruction. Indoors, the questions are the floor, which must carry about 1,585 lb of water plus the tub, and where 190 gallons drains to. Call us first.
Will it fit through my gate?
The tub is 32.25 inches at its widest and 71 long, so uncrated it passes a 36 inch gate; LeisureCraft's own photograph is two people carrying it. The crate is 45 inches wide and will not, so plan on uncrating at the curb if the route is tight.
How big is it inside, and how many people?
LeisureCraft publishes the outside, 71 by 32.25 by 25 inches, the volume, 190 gallons, and a cross section: about 29 inches at the rim narrowing to 20.75 at the floor. It publishes no interior length, water depth or person count, so we will not either. The geometry is one adult, lying back.
Can I pay for this over time?
Yes. Shop Pay Installments is available at checkout, and APPROVE offers financing on larger orders including business and commercial buyers. Terms and whether interest applies depend on the amount financed and on approval, so the exact offer is the one presented to you.
What happens if I change my mind after ordering?
Every Polar is built to your order, so LeisureCraft does not accept returns or exchanges at any point. If your build has not started we will do everything we can to cancel at no cost, so call the moment anything changes. Our LeisureCraft return policy has the detail.
How long from order to delivery?
Every Polar is built to order, so it depends on the production queue, and that queue moves. LeisureCraft gives us an estimated build date the day we place your order, and we confirm your build and ship window in writing once the factory schedules it.
Is cold water plunging safe for me?
For most healthy adults, used sensibly and briefly, yes, but cold water genuinely loads the body, so ask your doctor. LeisureCraft's own instructions say to consult a medical professional first, especially if you are elderly, pregnant, or have a cardiovascular or neurological condition, and once cleared: no more than five minutes, never alone, enter slowly.
What does the warranty cover, and does it hold in a gym or rental?
The tub carries LeisureCraft's 5 year residential limited warranty: defects in materials and workmanship, parts only. Chillers are separate: Penguin 1 year, Coldture Pro 2 years on LeisureCraft's published schedule, filters excluded. For a gym, spa, short-term rental or any commercial setting, call us before you order and we will confirm the terms in writing. Full terms: our LeisureCraft warranty policy.
Is Recovery Room Direct an authorized LeisureCraft dealer?
Yes. We buy directly from the manufacturer in Melancthon, Ontario, your Polar is built against your order, and we send the warranty registration with your order confirmation. Everything we carry from them is in the Dundalk LeisureCraft collection.
Not sure which LeisureCraft plunge, or which interior?
It usually comes down to two questions: do you want to lie back or sit upright, and is the stainless price the deciding number. Tell us those two answers, and where the tub is going, and we will tell you which tub and which liner is right, including when it is not this one.
Speak with a Recovery Specialist, (888) 500-5675
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