Professional Delivery & Assembly Services
Professional Delivery & Assembly Services
- Regular price
- $749.00
- Regular price
- Sale price
- $749.00
- Unit price
- per
Please check the box to agree to the Assembly & Delivery Services Terms before adding this service
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Shipping & Delivery
Shipping & Delivery
Return Policy
Return Policy
Price Match Guarantee
Price Match Guarantee
Found it for less at an authorized dealer? We'll match it — before or after you buy.
We're factory-authorized for every brand we carry. If you find this exact model listed at a lower price by another authorized retailer, send us the link and we'll match it before you check out. Already purchased? We'll refund the difference within 30 days of your order date.
To claim: Email us or call with a link or screenshot showing the lower price, the retailer name, and model number. We'll confirm authorization status and apply the match — typically same business day.
Applies to authorized U.S. retailers only. Excludes open-box, clearance, used, and bundle pricing. Item must be in stock at the competing retailer.
View our full price match terms
Free Freight Shipping, Every Order
Ships free to all 48 states via fully insured freight. White-glove inside placement available on select items.
Lowest Authorized Price, Guaranteed
Find it for less at any authorized dealer — show us the quote and we'll match it on the spot.
Talk to Someone Who Actually Knows
Our team knows this equipment in depth. Call or chat Mon–Sat for straight answers before you buy.
Authorized Dealer. Full Manufacturer Warranty.
Factory-authorized for every brand we carry. Legitimate warranty, genuine parts, zero grey-market risk.
PRODUCT DESCRIPTION
Professional Delivery & Assembly, Coordinated by Us
This is the service line item for our delivery and assembly packages: a professional two-person team delivers your equipment to the room of your choice, unboxes it, assembles or sets it up per the manufacturer's instructions, and removes every scrap of packaging on the way out. The easiest way to buy it is from your equipment's product page — check the service option there and the correct package is added to your cart automatically. Full package details, pricing context, and coverage information live on our White Glove Delivery & Assembly page.
- Ordering the service on its own? If there's no eligible equipment on your order, we'll contact you within 2 business days to match it to your equipment order — or refund it in full.
- Hyperbaric chambers are not eligible for these packages.
- Outdoor and barrel saunas are not eligible for the flat-rate packages — they're quoted individually by phone.
By purchasing this service you agree to the Assembly & Delivery Services Terms.
The Three Packages
- Premium In-Home Setup — cold plunges, float pods & massage chairs. Room-of-choice placement, unboxing, chiller hose hookup via quick-connect fittings, plug-in and power-on confirmation on standard outlets, full cleanup.
- White Glove + Full Assembly — indoor saunas up to 4-person. Inside delivery plus complete panel-by-panel kit assembly per the manufacturer's instructions, full cleanup. Electrical excluded.
- White Glove + Full Assembly — Large — 5+ person indoor saunas. The same service with a larger crew and extended time on site. Electrical excluded.
If the package you purchase does not match your product, we will contact you to adjust it before scheduling — you will never be locked into the wrong tier.
What's Not Included
This service covers unboxing, in-home placement, and assembly of freestanding equipment only, plus packaging removal. It includes equipment-to-equipment connections that require no tools on your home, such as connecting chiller hoses to a cold plunge's quick-connect fittings. Where your equipment operates on an existing standard household outlet, the team will plug it in and confirm it powers on; equipment requiring a dedicated circuit or hardwired power is commissioned by your licensed electrician after assembly. Our assembly teams do not anchor, mount, bolt, wire, plumb, cut, drill, or otherwise attach anything to your home or its electrical, plumbing, or gas systems. Any electrical or plumbing connection your equipment requires (including dedicated circuits and hardwired hookups) must be completed by a licensed electrician or plumber that you hire directly. Recovery Room Direct is a retailer; we are not a licensed home improvement contractor and do not perform, offer, or arrange construction, installation, or home improvement services.
Refunds, Rescheduling & Cancellation
- Fully refundable until booked. Your service is "booked" once your appointment date is locked after you confirm it by email. Any time before that, cancel for a full refund.
- 48 hours' notice or more: reschedule or cancel at no charge.
- Inside 48 hours, or site not ready: a $75 rebooking fee applies (refund less the $75 fee if you cancel).
- After completion is confirmed: the service fee is non-refundable — except that if your equipment is returned because of a verified manufacturing defect, the fee is refunded in full or credited toward reassembly of the replacement unit.
- Equipment order cancelled or returned before service? The service fee is refunded automatically on the same ladder — for any reason.
- Serviceability: we confirm coverage for your address within 2 business days of your order — if we can't service your location, the fee is refunded in full.
The complete, binding version is in the Assembly & Delivery Services Terms.
Frequently Asked Questions
Who performs the service?
Independent assembly professionals covered by commercial insurance or their platform's service-guarantee program, and specialized white-glove delivery carriers, coordinated through our service partners. They are not our employees — but we coordinate everything, so you have one point of contact and one phone number.
Do you connect the electrical?
No. Electrical work is never included. Any dedicated circuit or hardwired connection must be completed by a licensed electrician you hire directly — ideally before your assembly appointment. Each sauna product page lists the exact circuit specification your electrician will need.
When is my service scheduled?
We confirm serviceability for your address within 2 business days of your order, before your equipment ships. Once your equipment ships, we call to set your appointment for after it arrives, and the date locks once you confirm it by email.
What if something is damaged?
The team photographs your equipment and packaging before starting any work. Damage visible in those photos is handled as a freight claim; anything that occurs during the service is handled through the provider's or carrier's claim program. Either way, contact us and we help you file the correct claim.
Can I add this service after ordering my equipment?
Yes — any time until your equipment ships. Call (888) 500-5675 with your order number. The add-on window closes when your equipment ships — after that we can refer you to local professionals you hire directly.
Questions Before You Add Assembly Service?
Our Recovery Specialists can confirm the right package for your equipment and your space in one call.
Call (888) 500-5675Mon–Sat, 9AM–6PM EST
