Kahuna Dios Hani Compact Massage Chair | 52" SL-Track Heat Therapy Zero Gravity

Your Kahuna chair ships free from the manufacturer's California warehouse via LTL freight. Delivery to most addresses in the contiguous US takes 10–14 business days from order confirmation. You'll receive tracking information by email once the carrier picks up your order.

Delivery options.
Threshold delivery (free): The carrier schedules a delivery window and brings your chair to your main front door. Moving it inside, placement, and assembly are not included — plan to have help available.
White Glove delivery (additional fee): A professional team delivers to the room of your choice, fully assembles the chair, and removes all packaging. Contact us to add this before your order ships.

Scheduling your delivery. After your chair ships, the freight carrier will contact you directly to arrange a delivery appointment. Respond promptly — missed delivery attempts can result in terminal storage fees and further delays.

CRITICAL — inspect before you sign. Check every box carefully before signing the Bill of Lading. Write "DAMAGED" on the paperwork if you see any tears, crushed corners, or visible damage. If damage is severe, refuse the delivery and call us immediately — we'll arrange a replacement at no cost. Signing a clean BOL releases the freight carrier from all liability. A damage claim cannot be filed after a clean signature.

Good to know. Deliveries to Alaska and Hawaii are available but carry a freight surcharge per chair — contact us before ordering for the exact rate. White Glove delivery adds approximately one additional week to transit time. Address changes after shipment may incur carrier re-routing fees.

Free shipping applies to standard threshold delivery within the contiguous 48 US states. Transit times are carrier estimates and may extend in exceptional circumstances. View our full Shipping & Delivery policy →

We want you fully confident before you buy. If your Kahuna chair isn't the right fit, you have 30 days from delivery to return it. Need to cancel before it ships? Contact us as soon as possible — cancellations before shipment avoid freight charges entirely.

How to start a return. Email us your order number at sales@recoveryroomdirect.com and we'll issue a Return Merchandise Authorization (RMA) number along with the correct return address. Returns sent without a valid RMA will not be accepted at the warehouse.

Condition required. The chair must be returned in brand-new, unused condition in its original packaging, with all boxes, accessories, and components included. Kahuna will not accept returns that are improperly packed or missing original materials.

What it costs to return. We want to be upfront: returning large freight equipment involves real costs. Kahuna charges a 15%–35% restocking fee on all returns — the exact rate is determined by Kahuna upon inspection. You are responsible for all return freight charges, and if your original order shipped free, the actual outbound freight cost is also deducted from your refund.

Non-refundable items. White Glove delivery fees are non-refundable once the service has been performed. Open-box sale items are final sale — no returns accepted.

Financing cancellations. If your order was financed through Affirm or Synchrony, cancellation will result in a 10%–25% merchant processing fee charged by the financing provider — this applies even to pre-shipment cancellations on financed orders.

Damaged on arrival? You're fully protected. If you refused the delivery and documented the damage on the Bill of Lading, we handle the freight claim and arrange a replacement at no cost — no restocking fee, no return freight charges.

Once your return is received and inspected, allow approximately 3–4 weeks for your refund to reflect on your original payment method — this includes return transit time, warehouse inspection, and bank processing. Questions? Call us at 1-888-500-5675 or email sales@recoveryroomdirect.com — Mon–Sat, 9am–6pm EST. View our full Return Policy →

Found it for less at an authorized dealer? We'll match it — before or after you buy.

We're factory-authorized for every brand we carry. If you find this exact model listed at a lower price by another authorized retailer, send us the link and we'll match it before you check out. Already purchased? We'll refund the difference within 30 days of your order date.

To claim: Email us or call with a link or screenshot showing the lower price, the retailer name, and model number. We'll confirm authorization status and apply the match — typically same business day.

Applies to authorized U.S. retailers only. Excludes open-box, clearance, used, and bundle pricing. Item must be in stock at the competing retailer.

View our full price match terms